Privacy Policy.

Brighter Days Sleep Consulting (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to resources, or engage in services. By accessing this website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Such as your name, email address, phone number, and any details you voluntarily provide through contact forms, free resource sign-ups, or booking systems.

  • Service Information:
    Any details you share as part of sleep consultation or intake forms (e.g., general sleep history, routines, or relevant background information). Sensitive medical information should not be provided unless directly relevant to services and voluntarily disclosed by you.

  • Automatically Collected Information:
    This includes cookies, IP addresses, browser type, and analytics data that help us understand website usage trends.

2. How We Use Your Information

Your information may be used to:

  • Provide and deliver the services or resources you request.

  • Communicate with you regarding your inquiries, appointments, or resources.

  • Send newsletters or marketing communications (if you have opted in).

  • Improve website functionality and user experience.

  • Comply with legal obligations where required.

We will only collect and use personal information for purposes that a reasonable person would consider appropriate in the circumstances.

3. How We Protect Your Information

We take reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. This includes the use of secure third-party platforms (e.g., Squarespace, Flodesk/Mailchimp) to store and manage information responsibly.

No system is 100% secure. While we make every effort to protect your personal information, we cannot guarantee absolute security.

4. Disclosure of Information

We do not sell or rent personal information. We may disclose your information only:

  • To trusted third-party service providers (e.g., website or email platforms) who assist us in operating the website or conducting business, and only to the extent necessary.

  • When required by law, regulation, or legal process.

  • If necessary to protect the rights, property, or safety of Brighter Days Sleep Consulting, our clients, or the public.

5. Cookies and Tracking Technologies

This website uses cookies and similar technologies to collect anonymous usage data and improve site functionality. You can adjust your browser settings to disable cookies; however, doing so may affect the website’s functionality.

6. Email Communications

By subscribing to our email list or downloading resources, you consent to receive communications related to sleep consulting services, free resources, and updates. You may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting info@brighterdayssleep.ca.

7. Access, Correction & Deletion of Personal Information

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Withdraw consent or request deletion of your data (subject to legal and contractual limitations).

To exercise these rights, please contact us at info@brighterdayssleep.ca.

8. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Links to Third-Party Sites

This website may contain links to external websites or resources. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised effective date. Continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact

If you have questions, concerns, or requests related to this Privacy Policy, please contact: info@brighterdayssleep.ca

Medical Disclaimer.

This website and the services offered through Brighter Days Sleep Consulting are intended for informational and educational purposes only and are not a substitute for medical advice, diagnosis, or treatment.

Mackenzie Quain, operating as Brighter Days Sleep Consulting, is a Registered Behaviour Analyst and Certified Behavioural Sleep Practitioner. She is not a medical doctor, psychologist, psychiatrist, nurse, or other licensed medical professional.

All information, resources, and recommendations provided — whether on this website, in written materials, during workshops, or through 1:1 services — are offered for general educational purposes. This information is not intended to be, and should not be interpreted as, medical or psychological advice.

Clients and website users are strongly encouraged to consult with a qualified physician, pediatrician, psychologist, or other regulated health professional regarding any medical concerns or conditions prior to implementing any sleep strategies or interventions.

As part of services, medical referrals and advocacy support may be provided when appropriate, to help clients access the care and resources best suited to their needs. This does not replace medical consultation but may support coordination of care.

By accessing this website or engaging in any services or communications, you acknowledge and agree that:

  • No doctor–patient or therapist–client relationship is created.

  • You are responsible for seeking appropriate medical care as needed.

  • Brighter Days Sleep Consulting shall not be held liable for any decisions, actions, or outcomes resulting from the use of the information provided.

If you or your child are experiencing a medical emergency or serious symptoms, please contact your physician or call emergency services immediately.

By using my Website you are agreeing to all parts of the above Disclaimer. If you have any questions about this Disclaimer, please contact me at mackenzie@brighterdayssleep.ca

Terms of Service.

These Terms of Service (“Terms”) govern your use of this website and the services offered by Brighter Days Sleep Consulting (“we,” “our,” “us”). By accessing or using this website, downloading resources, or engaging our services, you agree to be bound by these Terms.

1. Services

Brighter Days Sleep Consulting provides behavioural sleep consulting, education, and coaching services. These services are not medical or psychological treatment and are not a substitute for professional medical care.

1.1 Medical Referrals and Advocacy

While Brighter Days Sleep Consulting does not provide medical diagnosis or treatment, medical referrals and advocacy support may be offered when appropriate, to help clients access relevant healthcare providers and resources. Any such referrals are provided as a courtesy and do not constitute an endorsement or guarantee of services by third parties. Clients remain responsible for seeking and obtaining appropriate medical and psychological care.

2. Eligibility

You must be at least 18 years old to access or use this website or services, or have parental consent if under 18.

3. Client Responsibilities

You agree to:

  • Provide accurate information during consultations and when using this website.

  • Consult appropriate healthcare providers regarding medical concerns.

  • Use the information and recommendations provided at your own discretion and risk.

4. Payments and Bookings

All payments are due as outlined at the time of booking or invoicing. Missed or cancelled sessions may be subject to fees in accordance with the cancellation policy communicated prior to service.

5. Intellectual Property

All content, materials, and resources on this website are owned by Brighter Days Sleep Consulting and are protected by copyright and intellectual property laws. You may not reproduce, distribute, or resell any materials without written consent.

6. Limitation of Liability

To the maximum extent permitted by law, Brighter Days Sleep Consulting shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, resources, or services. All services are provided “as is,” without warranties of any kind.

7. Indemnification

You agree to indemnify and hold harmless Brighter Days Sleep Consulting, its owner, and affiliates from any claims, losses, damages, or expenses arising out of your use of the website or services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada.

9. Changes to Terms

We may update these Terms at any time. Continued use of this website or services constitutes acceptance of the revised Terms.